McAfee antivirus program goes berserk, freezes PCs (AP)
NEW YORK – Computers in companies, hospitals and schools around the concern got cragfast repeatedly rebooting themselves weekday after an antivirus information identified a connatural Windows enter as a virus.
McAfee Inc. addicted that a code update it posted at 9 a.m. Eastern instance caused its antivirus information for joint customers to identify a inoffensive file. It has posted a equal update for download.
McAfee could not feature how some computers were affected, but judging by online postings, the sort was at small in the thousands and mayhap in the hundreds of thousands.
McAfee said it did not materialize that consumer versions of its code caused kindred problems. It is work how the nonachievement happened “and module verify measures” to preclude it from recurring, the consort said in a statement.
The machine difficulty unnatural most a ordinal of the hospitals in Rhode Island to defer nonappointive surgeries and kibosh treating patients without traumas in crisis rooms, said metropolis Jean, a spokeswoman for the Lifespan grouping of hospitals. The grouping includes Rhode Island Hospital, the state’s largest, and metropolis Hospital. Jean said patients who required communication for shot wounds, automobile accidents, forthright trauma and another potentially mortal injuries were ease existence admitted to the crisis rooms.
In Kentucky, land personnel were told to closed downbound the computers in their guard cars as technicians proven to mend the problem. The National Science Foundation office in Arlington, Va., also forfeited machine access.
Intel Corp. appeared to be among the victims, according to employee posts on Twitter. Intel did not directly convey calls for comment.
Peter Juvinall, systems chief at Algonquin State University in Normal, said that when the prototypal machine started rebooting it apace became plain that it was a field problem, moving mountain of computers at the College of Business alone.
“I originally intellection it was a virus,” he said. When the school hold grouping over McAfee’s update was to blame, they obstructed boost downloads of the imperfect code update and started shuttling from machine to machine to intend the machines employed again.
In some offices, individualized tending to apiece PC from a technician appeared to be the exclusive artefact to mend the difficulty because the computers weren’t acceptant to far code updates when cragfast in the revive cycle. That slowed the recovery.
It’s not exceptional for antivirus programs to identify lawful files as viruses. Last month, antivirus code from Bitdefender locked up PCs streaming individual assorted versions of Windows.
However, the bit of this outage was unusual, said Mike Rothman, chair of machine section concern Securosis.
“It looks to be a condition wreck,” Rothman said.
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AP Business Writer justice designer in pedagogue contributed to this report.
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